We are looking for a Telecaller to handle client communication and follow-ups related to quotations, ongoing/completed works, payments, and customer feedback. The candidate will also assist with basic administrative and data-handling activities.

Key Responsibilities
Make calls to clients for quotation follow-ups and update the status.
Follow up with clients regarding work completion, pending works, and service requirements.
Contact clients regarding pending payments and payment status.
Collect and record customer feedback regarding completed works and services.
Coordinate with the internal team regarding client requirements and follow-ups.
Maintain accurate records of calls, follow-ups, client responses, and pending actions.
Perform basic data entry and data-handling activities.
Assist with general administrative and office coordination tasks as required.
Maintain proper documentation and follow-up records.
Ensure timely follow-up with clients and escalate key issues to the concerned team.





Requirements
Good communication and telephone conversation skills.
Basic knowledge of MS Excel, MS Word, and email.
Positive follow-up and interpersonal skills.
Ability to maintain records accurately.
Malayalam and English communication skills preferred.
Previous experience in telecalling, customer follow-up, sales coordination, or office administration will be an advantage.
Freshers with good communication skills may also apply.

Key Skills

Telecalling | Client Follow-up | Quotation Follow-up | Payment Follow-up | Customer Feedback | Data Entry | MS Excel | Administration | Communication Skills | Record Keeping

Pay: From ₹10,000.00 per month

Perks:
Cell phone reimbursement
Internet reimbursement

Education:
Higher Secondary(12th Pass) (Preferred)

Work Location: In person

📌 Tele Calling Executive Thiruvananthapuram
🏢 EXCEL INFRATEC
📍 Thiruvananthapuram