Job Description – Receptionist & Telecaller

Position: Receptionist & Telecaller
Department: Front Office / HR & Administration
Location: Udaipur
Employment Type: Full time

Job Summary

We are looking for a presentable, confident, and communication-oriented candidate for the position of Receptionist & Telecaller. The candidate will be responsible for handling front-desk activities, incoming and outgoing calls, visitor management, and basic administrative coordination.

Key Responsibilities
Greet and welcome visitors, clients, and guests professionally.
Attend and manage incoming telephone calls.
Make outgoing calls to customers, clients, and leads as required.
Handle telecalling and follow up with customers/leads.
Maintain records of calls, enquiries, visitors, and follow-ups.
Receive and forward messages to the concerned employees.
Coordinate appointments and meetings.
Provide basic information about company services/products to callers and visitors.
Maintain a clean and organized reception/front-office area.
Coordinate with HR, Admin, Sales, and other departments when required.




Handle basic email, WhatsApp, and computer-related communication.
Prepare daily call and follow-up reports.
Perform other front-office and administrative duties assigned by management.

Required Skills & Qualifications
Graduate or 12th pass with relevant experience.
Good communication skills in Hindi and English.
Pleasant personality and professional appearance.
Positive telephone etiquette.
Basic knowledge of MS Office, Excel, email, and WhatsApp.
Good interpersonal and customer-handling skills.
Ability to maintain records and follow up regularly.
Freshers can also apply if they have good communication skills.

Preferred Qualities
Polite and confident personality.
Punctual and disciplined.
Valuable listening and communication skills.
Positive attitude and willingness to learn.
Ability to handle multiple tasks efficiently.
Presentable and professional at the workplace.

Pay: ₹10,000.00 per month

Work Location: In person

📌 Receptionist And Telecaller Udaipur
🏢 Singhvi Group of Industries
📍 Udaipur