Job Responsibilities:
Counsel clients regarding study, work, tourist, and other visa options.
Understand clients’ profiles, requirements, and eligibility.
Provide accurate information about visa processes, documentation, eligibility criteria, and timelines.
Handle client queries through calls, WhatsApp, and face-to-face meetings.
Follow up with leads and convert potential clients into successful applications.
Assist clients in preparing and organizing required documents.
Coordinate with the documentation and visa processing teams.
Maintain regular follow-ups with clients and update CRM records.
Build solid relationships with clients and provide excellent customer service.
Stay updated on visa rules, immigration policies, and country-specific requirements.
Achieve assigned counselling, follow-up, and conversion targets.
Requirements:
Excellent communication and interpersonal skills.
Valuable knowledge of visa and immigration processes.
Previous experience in visa counselling/immigration is preferred.
Freshers with robust communication skills may also apply.
Ability to handle multiple clients and follow-ups effectively.
Basic computer and CRM knowledge.
Target-oriented and confident personality.