08 Oct
|
SS HYUNDAI
|
India
Job Title: Customer Relationship Manager – Service
Company: SS Hyundai
Location: Kayamkulam
Salary: Up to ₹23,000 (Based on experience)
Job Description:
SS Hyundai is looking for an experienced and customer-focused Customer Relationship Manager to join our Kayamkulam branch. The ideal candidate will be responsible for managing customer satisfaction, handling service-related queries, and ensuring a seamless service experience for all customers.
Key Responsibilities:
Manage and oversee all customer interactions in the service department
Ensure high levels of customer satisfaction and retention
Handle customer complaints and provide timely resolutions
Monitor service feedback and implement improvement strategies
Coordinate with service advisors and technicians for smooth workflow
Maintain customer database and follow-up schedules
Ensure adherence to company standards and service quality
Requirements:
Minimum 3–5 years of experience in customer relationship/service role (automobile industry preferred)
Robust communication and interpersonal skills
Good knowledge of customer handling and complaint resolution
Basic computer knowledge (MS Office, CRM tools)
Leadership and team coordination skills
Working Hours: 9:00 AM – 6:00 PM
How to Apply:
Interested candidates can contact: +91-XXXXXXXXXX
Join SS Hyundai and be a part of a energetic team focused on delivering excellent customer service!
Pay: ₹16,000.00 - ₹23,000.00 per month
Perks:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
📌 Customer Relationship Manager Kayamkulam (India)
🏢 SS HYUNDAI
📍 India