08 Oct
|
Dhyavey Wellness
|
Ujjain
08 Oct
Dhyavey Wellness
Ujjain
A spa receptionist serves as the welcoming first point of contact for guests, managing front desk operations, appointment scheduling, and client billing.Core Responsibilities
Guest Services: Greet and check-in clients warmly, provide facility tours, and ensure a serene waiting setting.
Scheduling: Manage appointments by booking, rescheduling, or canceling treatments, and coordinate daily therapist timetables.
Communications: Handle inquiries via phone, email, and walk-ins, providing explicit details on spa treatments and pricing.
Cashiering & Sales: Process payments, manage billing records, and promote retail skincare or wellness products.
Administration: Maintain upkeep of the reception area, oversee basic inventory, and relay guest special needs to practitioners.
Key Skills and Qualifications
Communication: Exceptional listening skills and a polite, calming phone and in-person demeanor.
Multitasking: Ability to handle overlapping tasks like phone calls, check-outs, and scheduling under pressure.
Technical Literacy: Proficiency with POS (Point of Sale) software, CRM databases, and booking platforms.
Product Knowledge: Comprehensive understanding of spa services, wellness protocols, and promotional items.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Spa Receptionist Ujjain
🏢 Dhyavey Wellness
📍 Ujjain