08 Oct
|
Excel Maritime & Logistics Private
|
Chennai
08 Oct
Excel Maritime & Logistics Private
Chennai
Responding to customer inquiries via email and online chat promptly and effectively. Troubleshooting and resolving customer issues with products or services. Providing detailed product information and addressing customer questions. Escalating complex issues to appropriate departments when necessary. Maintaining accurate records of customer interactions and transactions. Participating in training sessions to stay updated on product knowledge and customer service techniques. Collaborating with team members to improve customer service processes and efficiency.
Pay: ₹18,800.00 - ₹33,800.00 per hour
Perks:
Paid time off
Provident Fund
Work Location: In person
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