About the Role

BallDerma Aesthetic Clinic is looking for a professional, well-spoken and organised Front Desk Executive & Patient Coordinator to manage reception, appointments, calls and day-to-day patient coordination.

Key Responsibilities
Welcome patients and visitors professionally.
Manage the clinic reception.
Answer incoming patient calls.
Handle routine patient enquiries.
Schedule, confirm and reschedule appointments.
Make appointment reminder and follow-up calls.
Manage clinic WhatsApp communication.
Coordinate appointments with doctors, nurses and therapists.
Maintain patient registration and records.
Manage billing, receipts and payment collection.
Coordinate patient movement within the clinic.
Follow up with patients regarding appointments.
Maintain daily appointment and billing records.
Handle cancellations and rescheduling.
Keep the reception and waiting area organised.
Support basic clinic administration.




Maintain patient confidentiality.
Escalate medical questions to the doctor or appropriate clinical staff.

Candidate Requirements
1 to 3 years of front desk or patient-handling experience preferred.
Aesthetic, dermatology, cosmetic, dental, healthcare or wellness clinic experience will be an advantage.
Valuable spoken English and Hindi.
Marathi will be an advantage.
Comfortable handling phone calls and WhatsApp.
Basic computer knowledge.
Comfortable using appointment, billing or CRM software.
Skilled and presentable personality.
Positive organisational and multitasking skills.
Polite, confident and patient-focused.
Comfortable working in a busy clinic environment.

Pay: ₹18,000.00 - ₹26,000.00 per month

Work Location: In person

📌 Front Desk Executive & Patient Coordinator Malad
🏢 Ballderma
📍 Malad