Job Description – Associate | Outbound Voice Process Locations Thane West Juinagar Position Associate – Outbound Voice Process (Sales, Lead Generation, Activation & Retention) Job Summary We are looking for energetic and customer-focused candidates for the role of Associate – Outbound Voice Process. The role involves handling outbound sales calls, promoting banking products, generating leads, customer activation, and retention activities while delivering excellent customer service. Freshers with valuable communication skills are welcome to apply. Key Responsibilities Conduct outbound calls to prospective customers Promote and sell banking products such as: Credit Cards Loans Insurance Generate leads and achieve sales targets Handle customer queries and provide accurate product information Ensure customer activation and retention Maintain a customer-first and consultative approach during interactions Coordinate with internal teams and share market feedback Eligibility Criteria Education Minimum Graduation in any stream is mandatory Experience Freshers can apply Candidates with minimum 6 months of experience in:



BPO Tele-sales Customer Service will be preferred Communication Skills Valuable command of the English language Age Criteria 18 to 32 years Salary Structure Freshers ₹16,000 – ₹18,000 fixed in-hand per month (Depends on interview performance) Experienced Candidates (BPO/Tele-sales) Up to ₹25,000 fixed in-hand per month (Based on current salary and interview performance) Experienced Candidates (Insurance Sales) Up to ₹30,000 fixed in-hand per month (Applicable for Thane location only) Incentives Attractive and performance-based incentives over and above fixed salary Shift Details Fixed Day Shift 9:30 AM – 6:30 PM OR 10:00 AM – 7:00 PM Working Days: Monday to Saturday Week Off: Alternate Saturdays Off Sunday Fixed Off Advantages Provident Fund (PF) Health Insurance Gratuity Bank Holidays 24 Paid Leaves annually Centralized Pick-up & Drop Facility (Available only for Thane branch) Compensation Competitive Fixed Salary + Unlimited Performance Incentives.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
Flexible schedule
Health insurance
Provident Fund

Work Location: In person

📌 Hinduja Global Solutions Mumbai
🏢 Impact Infotech
📍 Mumbai