08 Oct
|
Nameless
|
India
We are looking for a proactive and creative Social Media Manager who can manage end -to -end social media activities along with Online Reputation Management (ORM). The ideal candidate should be skilled in content planning, publishing, engagement, and maintaining a positive brand image across digital platforms.
Key Responsibilities
Social Media Management
Plan, create, and schedule content across platforms like LinkedIn, Instagram, Facebook, and Twitter
Maintain a consistent brand voice aligned with B2B communication
Monitor brand mentions, reviews, and conversations across platforms
Respond to comments, messages, and reviews in a timely and professional manner
Handle negative feedback, complaints, and crisis situations effectively
Build and maintain a positive brand image online
Track KPIs such as engagement rate, reach, impressions, and follower growth
Prepare monthly performance reports
Suggest improvements based on data insights .