Job Description

Tilfi strives to deliver an extraordinary shopping and ownership experience, and as a Customer Experience and Sales Advisor, this will be your specialty. You will be a foremost point of contact for customers and you will welcome them into our world. You will be kind, patient and informed, have a genuine interest in our craft and in the customer’s needs and tremendous confidence in our products and brand promise.

/n

/n

You must take pride in your work and care about its quality.

/n

/n

As a member of team Tilfi, you can look forward to a warm, and friendly setting.

/n

/n

What you‘ll do:

/n

/n
Deliver above-and-beyond customer service through email, phone, live chat and social media
/n




Liaise efficiently with our team in Varanasi and work with our internal systems to process and fulfil orders
/n
Resolve any dispatch related issues or customer requests with patience
/n
Think creatively about ways in which we can optimize each customer’s experience
/n

/n

/n

Who you are:

/n

/n
Driven by an entrepreneurial spirit with a ‘no task is too small‘ attitude
/n
Hyper-organized
/n
Excellent spoken and written communications
/n
Comfortable with Excel, web-interfaces…basically, computers in general
/n
Extremely patient
/n
Have an interest in fashion, luxury or crafts
/n

/n

📌 Customer Experience And Sales Advisor Delhi (India)
🏢 Tilfi
📍 India