Job Description

Job Summary

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Responsible for supporting business processes within Global Business Services, driving program management including but not limited to governance, transition and continuous improvements

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Job Responsibilities

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Responsible for operational excellence in line with GBS operating model by driving governance framework as per GBS operating model
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Drive governance for GBS operational plans
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Publish operational dashboards. Trend and analyze for governance
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Track execution of operational actions. Report against plan on outcomes realized from actions
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Champion Continuous Improvement Initiatives at GBS
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Drive meeting as per agreed governance framework for all processes
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Ensure transition excellence by implementing 6D methodology for all process transfers
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Manage RAID (Risk, Action, Issue, Decision) across GBS for people, process and systems
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Escalate process risks and issues appropriately collaboratively with the Service Leaders and Operational Leaders
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Support Quality Management Team for activities as aligned
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Support regulatory and customer audits, when required
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Escalate unresolved issues to immediate supervisor
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Works in a protected manner collaborating as a team member to achieve all outcomes.
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Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion.
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Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Setting policies, and HR policies.
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All other relevant duties as assigned.
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Job Requirements

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Education

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Minimum Post Graduate, preferably in the field of Life-sciences
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Knowledge, Skills and Abilities

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Excellent communication skills
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Multitasking and valuable at analytics
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Adept with Microsoft office suite of applications
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Capability to wo

📌 Executive Lead Mumbai
🏢 Apotex
📍 Mumbai