Job Description

Associate Director – Catalogue Operations | AI & Automation

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Chance to travel to and work with teams across the US, UK & Australia as the function scales.

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Build the next generation of Catalogue Operations at Amber

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At Amber, we’re transforming how students find and book accommodation. With 4,000+ properties across 10+ countries, catalogue accuracy, pricing, availability and content directly impact customer experience, conversion and revenue.

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We’re looking for an Associate Director – Catalogue Automation & Operations to build a high-scale, AI-first catalogue operation combining people, process, data and technology.

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What You’ll Own

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Lead a 60+ member global Catalogue Operations team, including ~5 managers.
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Own catalogue accuracy, content, inventory, pricing and availability across global markets.
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Transform manual operations through AI, automation and intelligent workflows.
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Leverage AI/LLMs, APIs, web scraping, data validation, reconciliation, anomaly detection and automated monitoring.




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Partner with Product, Engineering and Data to take automation initiatives from concept to production.
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Build an exception-based operating model, enabling automation to handle repetitive work while teams focus on complex cases.
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Own productivity, SLAs, quality, capacity, cost and operational governance.
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Build data-driven visibility into accuracy, productivity, automation coverage and manual effort reduction.
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Drive continuous improvement and build a scalable operating model for Amber’s global growth.
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What We’re Looking For

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7–14 years of experience in Catalogue, Content, Inventory, Marketplace, Data or Operations.
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Experience managing large, multi-layered teams.
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Proven track record in operations transformation, automation and process redesign.
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Robust experience partnering with Product, Engineering and Data teams.
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Solid understanding of catalo

📌 Associate Director Pune (India)
🏢 Amber
📍 India