Job Description

Role: State Head (Elite Matrimony)

/n

Work Location: Chennai

/n

Travel: Based on Business Requirements

/n

About Elite Matrimony

/n

Elite Matrimony is India's premier matchmaking service for accomplished individuals and affluent families. We combine personalized relationship management with technology-driven insights to deliver a premium matchmaking experience. As we continue our aggressive growth journey across key metros, we are looking for exceptional business leaders who can build high-performing teams and drive sustainable revenue growth.

/n

Role Overview

/n

The State Head will own the complete business performance for the assigned state, with end-to-end responsibility for Revenue, Customer Experience, Sales Excellence, and Operational Delivery. The role requires a leader who can think strategically while remaining deeply involved in execution, coaching teams, improving processes, and delivering measurable business outcomes.

/n

This is a leadership position responsible for driving business growth through Sales, Service,



and Member Experience teams while ensuring operational excellence and customer satisfaction.

/n

Key Responsibilities

/n
Business & Revenue Ownership

/n

/n
Own the P&L; and revenue targets for the assigned state.
/n
Drive subscription revenue growth through effective sales planning and execution.
/n
Monitor business KPIs and implement corrective actions to achieve targets.
/n
Identify recent growth prospects and improve market penetration.
/n

/n

2.Sales Leadership

/n

/n
Lead, coach, and develop Sales Managers and Relationship Managers.
/n
Build a culture of high performance, accountability, and continuous improvement.
/n
Improve conversion rates through structured sales reviews and coaching.
/n
Ensure solid pipeline management and forecasting discipline.
/n

/n

3.Customer Experience & Service Excellence

/n

/n
Own the complete member lifecycle and premium customer experience.
/n
En

📌 State Head Tirunelveli
🏢 Matrimony.com
📍 Tirunelveli