Duties & Responsibilities
The Business Operations Manager provides essential operational support to drive efficiency, maintain data quality, and enable team performance across Portfolio Services. This role focuses on executing operational processes, supporting data collection and reporting, assisting with administrative functions, and contributing to continuous improvement initiatives under the guidance of the Business Operations Lead.

This position serves as a foundational support role, ensuring smooth day-to-day operations while developing expertise in business operations, data management, and process optimisation within a professional services setting.

The role will have very robust business operations management with the requirement of establishing a recent business line.

Operational Support & Process Execution
Develop Standard Operating Procedures (SOPs) and playbooks to ensure consistent operational delivery across teams.
Develop case studies and delivery success documentation.
Process mapping and development.




Assist in maintaining and updating operational documentation and process guides.
Support Business Continuity Planning (BCP) activities and documentation updates.
Coordinate routine operational tasks and administrative functions across delivery teams.
Identify and deliver AI and automation processes for operational management.
Undertake foundational guidance required for developing a new business line.

Data Collection & Reporting Support
Collect, validate, and input operational performance data into business systems and tracking tools.
Assist in maintaining resource and project tracking databases, ensuring data accuracy and completeness.
Support preparation of monthly performance reports and executive business reviews.
Perform quality checks on operational data.

Administrative & Financial Support
Assist with budget tracking and resource allocation monitoring.
Support recruitment pipeline tracking and candidate coordinatio

📌 Business Operations Manager Bengaluru
🏢 JLL
📍 Bengaluru