Job Description

Position: US Auto Parts Sales Executive

Company: RockAutoTec
Department: US Sales & Customer Support

Job Type: Full time
Experience: 03 Years
Shift: US Night Shift
Employment: Work From Office
Salary: 20,000 35,000 per month + Performance Incentives

Job Summary

RockAutoTec is looking for confident and customer-focused Inbound Sales Executives to join our Auto Parts Sales & Customer Support team.

The candidate will be responsible for handling inbound calls from customers, understanding their auto-parts requirements, identifying suitable parts, providing pricing and availability information, and converting qualified customer inquiries into orders.

The ideal candidate should have excellent spoken English, strong listening skills, a skilled telephone manner, and the ability to confidently communicate with US customers.

Key Responsibilities
Handle inbound calls from US customers regarding auto parts.
Communicate professionally and confidently with American customers.
Understand customer requirements and vehicle details.
Collect and verify:




Year Make Model Engine
VIN
Required part
Understand customer budgets and requirements.
Coordinate with the sourcing team to check part availability, compatibility and pricing.
Present suitable part options to customers.
Handle customer questions, objections and concerns.
Convert inbound inquiries into confirmed sales.
Provide accurate order and product information.
Follow up with customers when required.
Maintain accurate records of customer conversations and orders.
Follow company procedures for order confirmation and customer communication.
Provide a skilled customer experience throughout the sales process.

Required Skills
Excellent spoken English is mandatory.
Strong verbal communication and active listening skills.
Ability to understand and communicate with US customers.
Comfortable handling phone conversations for extended periods.
Positive customer-handlin

📌 Walk In Sales Executive Nashik
🏢 RockAutoTec
📍 Nashik