Job Summary

The Payment Posting Specialist ensures received payments and denials are recording accurately in the billing system.

Major Responsibilities/Activities
Ensure payments and/or denials are applied to the appropriate account(s)
Use critical thinking to review any payments or denials to determine the next step in the billing cycle for any remaining balance(s) due
Collaborate with internal teams, research websites and contact insurance payers to obtain the required documents to post payment(s) and/or denials
Perform reconciliation to ensure all payments received have been accurately posted. If a payment cannot be posted, document the reason why, and the amount that could not be posted.
Process credit card payments
Post contractual allowances when required
Follow PCI Compliance
Track one off client reporting requirements to identify best practices and prevent misses
Respond to team emails and ensure all emails are responded to within company guidelines
Edit or create necessary SOPs, Job Aids and communication bulletins




Consistently support and demonstrate the company mission and values

Other Responsibilities/Activities
Respond to team email boxes and ensure all emails are responded to within company guidelines
Assist team members in converting virtual credit card payments to eft and/or checks.
Assist with month end reporting functions and distribute according to the specific client reporting delivery requirements
Initiate the daily emailer functions ensuring client reports are properly held if necessary
Review and resolve trips placed on the AR Review schedule of RescueNet Billing
Coordinate credit card and ACH refunds with the Finance Department
Review the EMSafe batch list and provide indexing guidance to the team
Provide administrative support as directed
Perform other necessary tasks as assigned by supervisor

Quality & Productivity Requirements
Maintain required turn around time as dictated by process or client

📌 Payment Posting Specialist Chennai
🏢 MedExpert Billing and Consulting
📍 Chennai