SALES & ORDER COORDINATION EXECUTIVE

Location: Near Sarita Vihar Metro Station, Current Delhi
Working Days: Monday to Saturday 6 Days
Timing: 9:00 AM to 6:00 PM
Experience: Minimum 2–3 Years
Male / Female: Both Can Apply
Interview: WALK-IN INTERVIEW ONLY

We are looking for a responsible, independent and well-organised Sales & Order Coordination Executive who can take complete ownership of assigned customer orders and daily coordination work.

KEY RESPONSIBILITIES
Check all customer emails regularly and ensure every email is replied to properly and on time.
Handle customer calls and day-to-day communication professionally.
Arrange courier/pick-up from customers, vendors or other locations when required.
Prepare and send Proforma Invoices (PI).
Enter confirmed customer orders correctly into the company software.
Verify order details including:
Article / Product
Quantity
Price
Delivery date
Customer PO / Reference
Special instructions
Maintain proper records of customer Purchase Orders and approvals.
Coordinate with production, stores,



accounts and dispatch departments for timely execution of orders.
Arrange, pack and dispatch customer samples on time.
Keep complete records and tracking details of all samples sent.
Send courier / transport / dispatch details to customers immediately after dispatch.
Follow up with customers for pending payments and outstanding dues.
Send PI, invoices, statements and ledgers whenever required.
Follow up internally to ensure committed delivery dates are achieved.
Inform customers professionally regarding order status, dispatch or any genuine delay.
Maintain complete follow-up until the order is delivered and payment is received.
Keep reminders and follow-up schedules so that no work is forgotten.
Maintain proper email, order and customer documentation.
Complete assigned work instead of leaving tasks pending for the next day without a genuine reason.
Prepare a Complete Daily Work Report bef

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