Job Title: Telecalling Executive
Department: Sales / Customer Support
Employment Type: Full time
Job Summary
We are looking for a confident and enthusiastic Telecalling Executive to handle outbound and inbound calls, communicate with customers, generate leads, and support the sales team in achieving business targets.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain products/services clearly and professionally.
Generate leads and identify potential customers.
Follow up with leads and maintain regular communication.
Handle customer queries and provide appropriate information.
Achieve daily/weekly/monthly calling and sales targets.
Maintain accurate records of calls, leads, and customer interactions.
Coordinate with the sales team to convert qualified leads into customers.
Follow up on enquiries, appointments, and pending requirements.
Maintain a positive and skilled relationship with customers.
Requirements
Minimum qualification: 12th pass / Graduate.
Valuable verbal communication skills in English and Hindi; additional regional languages are a plus.
Basic computer knowledge and familiarity with MS Office/CRM software.
Good convincing and negotiation skills.
Comfortable making a high volume of calls.
Freshers can apply; telecalling/sales experience is preferred.
Skills
Excellent communication and interpersonal skills
Customer-focused approach
Confidence and persuasive ability
Patience and active listening
Target-oriented attitude
Ability to work independently and as part of a team