Senior Technical Writer-IN
The Senior Technical Writer is responsible for planning, developing, drafting, and editing standard operating procedures and supporting documents to communicate complex technical information internally and externally. Working under limited supervision, this job produces electronic and hard-copy documentation, maintaining standards to conform with firm and quality assurance standards.
Key Responsibilities and Duties
Documentation Quality & Content Creation: Produce high-quality technical documentation that meets 95% accuracy standards as measured by subject matter expert reviews.
Process Documentation: Lead the design and documentation of current Standard Operating Procedures (SOPs) annually.
Business Partnership: Establish robust working relationships with key business partners and subject matter experts.
Process Improvement: Identify and implement process improvement initiatives annually using Lean/Six Sigma methodologies
Educational Requirements
University (Degree) Preferred
Work Experience
3+ Years Required; 5+ Years Preferred
Physical Requirements
Physical Requirements: Sedentary Work
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable