Key Responsibilities
Quality Management Systems
Lead implementation and maintenance of ISO 9001 and applicable quality standards.
Develop and maintain quality procedures, SOPs, Control Plans, PFMEAs, inspection

standards, and quality documentation.
Drive internal audits, management reviews, CAPA, and audit readiness.
Ensure QMS compliance across manufacturing operations.
Manufacturing Quality & Process Control
Establish quality controls for fiber optic connectorization, polishing, testing, and

assembly processes.
Monitor FPY, process capability, defects, scrap, and rework.
Drive process validation, qualification, inspection methodologies, and sampling plans.
Support production teams in achieving quality and process-performance targets.
Customer Quality
Act as the primary quality interface for customers.
Manage customer complaints, escalations, 8D/RCA, and corrective actions.
Coordinate customer audits, assessments, qualifications, and quality improvement

initiatives.




Ensure customer quality requirements and acceptance criteria are effectively deployed.
Supplier Quality
Establish supplier quality standards and qualification processes.
Conduct supplier audits and performance reviews.
Drive supplier corrective actions and improvement initiatives.
Monitor incoming quality, supplier PPM, and rejection trends.
Quality Control & Testing
Oversee incoming, in-process, and final inspection activities.
Manage fiber optic testing laboratories and ensure test-process compliance.
Ensure calibration, validation, traceability, and integrity of measurement and test

equipment.
Ensure products meet defined specifications before release.
Root Cause Analysis & Continuous Improvement
Lead problem-solving using 8D, 5 Why, Fishbone, FMEA, SPC, and other quality tools.
Drive reduction in scrap, rework, defects, and Cost of Poor Quality (COPQ).
Implement Lean/Six Sigma and continuous improvement initiatives.
Monitor

📌 Quality Manager Bengaluru
🏢 SASMOS HET TECHNOLOGIES
📍 Bengaluru