TITLE: Senior Manager – DME Billing Operations

Location:
Mohali

Experience:
10–15 Years

POSITION SUMMARY

We are seeking an experienced and results-driven Senior Manager – DME Billing Operations to lead and manage end-to-end Durable Medical Equipment (DME) Revenue Cycle Operations. The role is responsible for driving operational excellence, maximizing collections, improving AR performance, ensuring client satisfaction, and developing high-performing teams.

The ideal candidate will possess robust expertise in DME Billing, Accounts Receivable Management, Denial Management, Medicare/Medicaid Guidelines, Commercial Payer Processes, Client Management, and Team Leadership.

The incumbent will play a critical role in driving operational efficiency, revenue optimization, process improvements, and organizational growth.

KEY RESPONSIBILITIES

Operations Management

• Lead end-to-end DME Billing operations, including Billing, AR Follow-up, Denial Management, Appeals, and Payment Posting.

• Drive productivity, quality, accuracy, and financial performance across DME operations.





• Monitor operational KPIs and implement action plans to achieve client and organizational goals.

• Ensure timely claim submission and effective AR management to maximize collections.

• Analyze operational trends and identify prospects for process improvement and revenue enhancement.

• Drive operational governance through regular reviews, performance dashboards, and reporting mechanisms.

Accounts Receivable & Revenue Cycle Management

• Oversee DME AR portfolios across Medicare, Medicaid, and Commercial Payers.

• Monitor AR aging and drive initiatives to improve collections and reduce outstanding receivables.

• Lead denial management and appeals processes to optimize recoveries.

• Track and manage key AR metrics including:

o AR Aging

o Collection Effectiveness

o Days in AR

o Denial Rate

o Recovery Rate

o Productivity Metrics

o Net Collection Ratio

• Conduct root cause analysis on

📌 Senior Manager Sahibzada Ajit Singh Nagar (India)
🏢 Knack RCM
📍 India