Job Type: Full-time
Work Mode: In office
Location: Koramangala, Bengaluru, Karnataka
Openings: 30
Salary: ₹18,000 – ₹22,000 per month (in-hand)
Working Hours: 10:00 AM – 7:00 PM
Working Days: Monday to Saturday
Weekly Off: Sunday
Joining: Immediate
Job Summary
We are hiring Tele Counsellors – Domestic for an outbound calling and student counselling support role in Bengaluru.
The selected candidate will contact prospective students, understand their career interests, provide information about available courses and career counselling sessions, and follow up with interested candidates.
The role involves regular outbound calls, lead follow-ups, candidate interaction and working towards assigned lead-generation and conversion goals.
Key Responsibilities
Make outbound calls to prospective students from assigned leads.
Understand candidates' career interests and requirements.
Provide clear and accurate information about courses and career counselling sessions.
Encourage interested candidates to attend career counselling sessions at the institute.
Follow up with interested candidates at appropriate intervals.
Respond to basic candidate queries professionally.
Maintain accurate lead, call and follow-up records.
Update lead status and coordinate with the relevant team when required.
Work towards assigned calling, follow-up and lead-conversion targets.
Maintain skilled telephone communication with prospective students.
Requirements
Minimum 6 months of relevant outbound telecalling experience.
12th Pass with result in hand or Graduate.
Positive verbal communication and listening skills.
English and Kannada communication skills required.
Tamil communication skills will be an advantage for handling relevant candidates.
Basic computer knowledge.
Comfortable with outbound calling and regular follow-ups.
Comfortable working with assigned performance and lead-conversion targets.
Professional telephone etiquette an