Job Description: We are hiring candidates for Voice and Non-Voice Process roles. The selected candidates will be responsible for handling customer queries, providing support, updating information, and maintaining accurate records.
Responsibilities:
Handle customer calls and resolve queries in the Voice Process.
Handle emails, chats, data updates, and customer requests in the Non-Voice Process.
Provide accurate information and skilled customer service.
Maintain proper records and update customer details.
Follow company policies and process guidelines.
Achieve daily/weekly performance targets.
Requirements:
Valuable communication and interpersonal skills.
Basic computer knowledge.
Ability to work in a team environment.
Freshers and experienced candidates can apply.
Any degree/qualification can be considered based on the process.