General Position Information

Reports directly to (Title): AVP, HR

Matrix reports to (Title): AVP, Leadership Development

AVP, Workforce Development Programs (as needed)

Direct Reports: 4

Position Summary

The Sr. Manager, Engagement & Development leads the India-based team responsible for training management, learning content design, and training logistics. This role is accountable for establishing an effective operating model for the team, implementing consistent processes and ways of working, and ensuring learning support activities are coordinated and delivered efficiently.

A key priority for this leader will be to quickly bring the team and its workstreams together by establishing transparent roles, workflows, handoffs, service expectations, and accountability. The Sr. Manager will provide day-to-day leadership and direction, manage work intake and priorities, identify and resolve operational barriers, and create an environment that supports high-quality and timely delivery.

The role partners closely with the AVP of Talent Management and, as needed,



the AVP of Leadership Development. While primarily responsible for leading the team and its operations, the Sr. Manager may provide hands-on support for training management, content development, or training logistics when business needs require.

Responsibilities

Team Leadership & Operating Model

• Lead, coach, develop, and manage a team of four specialists supporting learning and development activities.
• Establish an integrated operating model across training management, content design, and training logistics.
• Define transparent roles, responsibilities, workflows, handoffs, and service expectations across the team.
• Establish team routines and operating cadences that support visibility, accountability, collaboration, and timely delivery.
• Manage team capacity, workload, work assignment, and prioritization to align resources with business needs.
• Set clear performance expectations and provide ongoing coaching, f

📌 Sr Manager Engagement Hyderabad
🏢 HCA Healthcare - India
📍 Hyderabad