Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a energetic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace current prospects, thrive, and make a real difference.
What You’ll Do
NetIQ IAM and IDM technical operations
Operate, monitor and troubleshoot NetIQ Identity Manager and associated IAM services across identity lifecycle, provisioning, de-provisioning, access, authentication and synchronisation processes
Analyse drivers, connectors, policies, workflows, queues, jobs, events, interfaces and connected-system dependencies
Restore failed identity processing within agreed service targets
Investigate identity data, attributes, mappings,
role and entitlement assignments, reconciliation outcomes and connector communication issues
Perform approved administration, health checks, restarts and recovery activities in accordance with established runbooks and controls
Identity lifecycle and access support
Support joiner, mover and leaver processes, access requests, approvals, exceptions and role or entitlement changes
Troubleshoot failed or delayed provisioning and de-provisioning across directories and connected target systems
Investigate access-review exceptions, orphan accounts, dormant accounts and reconciliation issues
Track remediation activities through to completion
Incident, problem and SLA management
Lead L2 technical analysis and service restoration for high-priority IAM and IDM incidents
Coordinate troubleshooting across application, directory, security, database, infrastructure and network teams
Conduct root-cause analysis,
📌 Deputy Manager Net Iq Pune Division
🏢 _VOIS
📍 Pune