Creospan is a growing tech collective of makers, shakers, and problem solvers, offering solutions today that will propel businesses into a better tomorrow. “Tomorrow’s ideas, built today” In addition to being able to work alongside equally brilliant and motivated developers, our consultants appreciate the chance to learn and apply recent skills and methodologies to different clients and industries.

Location: Pune, Maharashtra (hybrid; at least 3 days a week in office)
Working hours: Partial overlap with US business hours to work with client stakeholders
Experience: 15+ years in IT services, with the last 5 years spent leading delivery for a banking client
Reports to: Delivery Director / Account Delivery Head – Banking
Team size: 50–150 people

About the role
The Delivery Lead owns day-to-day delivery, client satisfaction and account health for one strategic banking client, run from our Pune delivery center. You will be the bank's main delivery contact and accountable for every commitment the team makes.
You will lead a team across development, testing and support.



You will also find ways to grow the account and keep delivery compliant with the bank's security and regulatory requirements.

Key responsibilities
Delivery management
• Own end-to-end delivery of all projects for the bank.
• Run delivery governance: daily and weekly status reviews, monthly steering committees and QBR inputs.
• Prepare and present weekly status reports to the customer, covering progress on deliverables, milestones, risks, issues and next steps.
• Publish monthly delivery reports covering SLA and KPI performance, deliverables completed, quality metrics, resource status and improvement actions.
• Track SLAs, KPIs, milestones and risks. Step in early on red or amber projects and lead recovery.
• Drive automation, AI-assisted engineering and productivity improvements.

Client relationship
• Work with US-based stakeholders during overlapping hours for status calls, planning sessions and esca

📌 Delivery Lead Pune (India)
🏢 Creospan
📍 India