General Position Information

Reports directly to (Title): Assistant Manager WFA

Matrix reports to (Title): As applicable based on functional alignment

Direct Reports: Individual contributor; no direct reports

Position Summary

The WFA Analyst I, is responsible for providing front-line service and support to employees (active and inactive), managers, HR field staff, and company vendors for questions, issues, and problems related to HR and Payroll. The WFA Analyst I will perform administrative, transactional, and data/records management activities in support of HR and HRIS functions, including processing life-cycle transactions like onboarding, status change, compensation, separations, etc. The WFA Analyst I will work under direction from the WFA Assistant Manager to ensure HR service delivery is consistently high-quality.

Responsibilities

Performance Reporting & Insights

• Troubleshoot questions from field HR representatives and partnering HROC service groups regarding Lawson/GHR system, recent hire actions, payroll information, and licensure/certifications.




• Facilitate license updates in Lawson on behalf of HCA’s third-party vendor, License Manager Pro.
• Provide immediate, timely, productive support to HR staff during surveyor audits (IE: Joint Commission) by retrieving documentation, reviewing information to coordinate historical record and compile into Survey Template.
• Assist managerial staff with employee actions when needed. This includes but is not limited to: terminations, payroll adjustments, internal transfers, one-time payments and status changes.
• Provide FMLA and leave of absence information to a third-party vendor (Sedgwick, Prudential, etc.) for all HCA employees when requested.
• Facilitate ‘second-day’ entry of licensure and education, as well as upload background checks and drug screens appropriately for all hired HCA employees.
• Accept and complete data entry upon receipt of certification renewals via case ticket from Employees, Managers, H

📌 Analyst I Hyderabad
🏢 HCA Healthcare - India
📍 Hyderabad