Who are Inchcape

At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated specialists. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to current thinking and pushing for positive change in our industry.

Main Purpose of Job :

Working in OneCape DA Team located in Chennai, responsible for reviewing DA for Global customers in a timely and accurate manner, so that Inchcape Shipping Services meets or exceeds its delivery commitment to its customers

Direct reporting to Team Leader who is based in Chennai.





Key Accountabilities :

DA Review & Quality Assurance

• Perform detailed review of FDAs to ensure completeness, accuracy and compliance with customer agreements, tariffs and instructions.
• Verify supplier invoices, supporting documents and associated costs through established validation controls.
• Identify discrepancies, raise queries with Local Port Agents (LPAs) and ensure timely resolution.
• Validate exchange rates, taxes, revenues and other port-related charges before customer submission.
• Ensure all quality control checkpoints are completed prior to FDA dispatch.

Customer Service & Query Management

• Act as a primary point of contact for FDA-related customer queries.
• Investigate and resolve billing disputes, documentation requests, and settlement-related concerns.
• Liaise with LPAs, Operators, Finance teams, and customers to achieve timely closure of issues.

📌 Disbursement Accounts Executive Chennai (India)
🏢 Inchcape Shipping Services
📍 India