Description

Do you aim to have a dynamic impact on the world?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have the opportunity for you

We’re seeking an effective ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.

These fulfillment centers are quick-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.

Key job responsibilities

Your Role And Responsibilities In The ICQA Team

• Support safety programs and compliance to ensure a protected work environment for all Associates




• Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX
• Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team
• Review and analyse customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents
• Plan for and identify root causes of inventory deviation, via cause and effect analysis
• Participate and Lead network-wide fulfilment & operations-focused quality initiatives
• Strategic planning and forecasting, alongside assigning and directing work
• Lead and supervise a team of area managers and hourly associates, in Inventory Control / Quality Assurance operations within the Fulfillment Center
• Manage Area Manager(s) in ICQA functions and drive team performance
• Drive process im

📌 Icqa Operations Manager, Uk Customer Fullfillment Chennai
🏢 Amazon
📍 Chennai