We are looking for a Desktop Support Engineer to provide day-to-day IT support to users across our three branches. The candidate will be responsible for troubleshooting desktop, laptop, Outlook/email and other basic IT-related issues.

A key responsibility of this position will be movement between three nearby branches (approximately 2–5 km apart) for data backup, data transfer and IT support. Therefore, the candidate must have a personal bike.
Key ResponsibilitiesTroubleshoot and resolve hardware and software issues related to desktop computers and laptops.
Install, configure and maintain Windows operating systems, applications and required drivers.
Troubleshoot Microsoft Outlook, email configuration, sending/receiving emails, PST/OST issues and mailbox-related problems.
Troubleshoot printer, scanner, keyboard, mouse, monitor and other IT peripherals.
Provide basic support for LAN, Wi-Fi, internet and network connectivity issues.
Perform regular data backup and data transfer between all three branches.
Travel between branches, approximately 2–5 km apart, for scheduled data backup and transfer activities.
Ensure data is backed up properly and transferred securely between branches.




Maintain backup records and report any backup-related issues immediately.
Provide in office IT support to users at different branches whenever required.
Troubleshoot antivirus, software installation and basic security-related issues.
Maintain IT assets and keep records of desktops, laptops and other IT equipment.
Maintain proper documentation of complaints, resolutions, backups and branch visits.
Ensure minimum downtime for users and provide timely resolution of IT issues.
Follow company policies and procedures related to data security and confidentiality.
Positive knowledge of Windows OS, Desktop, Laptop and Microsoft Outlook.
Basic knowledge of LAN, Wi-Fi, networking and printers.
Good troubleshooting and problem-solving skills.
Own two-wheeler/bike is mandatory.
Valid driving licence is mandatory.
Candidate should be comfortable travelling between branches regularly for data backup and transfer.
Positive communication and interpersonal skills.
Should be able to work independently and handle user issues at different location

📌 Desktop Support Engineer Noida
🏢 S P Solutions Point Private
📍 Noida