About McDonald’s:
One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as agile innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our recent office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Job Overview We are seeking a Manager Knowledge Management responsible for KM Governance & Standards Lead role will define, establish, govern & maintain the enterprise KM standards and taxonomy to ensure consistency, usability and findability across GBS, Global Tech and corporate functions and across al KM repositories. Act as Global Process Owner for KM.

The KM Governance & Standards Lead role will partner with functions to manage the end-to-end content lifecycle, ensuring knowledge is reviewed, current, and aligned to enterprise standards.
Duties • Define,



establish & enforce the defined policies and standards across the full KM lifecycle
• Manage the overall knowledge taxonomy and ensure it is effectively integrated into the designated knowledge repositories across all content types . Ensure it enables easy plug in of Gen AI & Agentic AI.
• Ensure KM life cycle mgmt. (incl . version control and content updates) is established and KM remains up-to-date and fit-for-purpose either through timely revalidation of KM Owner, content validity, etc. or according to CSAT/ customer feedback
• Establish CoPs (Community of Practice) with KM owners and ESM/KM teams in functions to ensure KM is established, maintained and prioritized across all Functions
• Knowledge Management lifecycle
• Define & establish KM bases’ structure and properties in SN and across the enterprise. Establish regular reviews with Functions to ensure KM bases structures are fit-for-purpose with

📌 Manager, Knowledge Management Hyderabad
🏢 Mcdonald'S
📍 Hyderabad