· Hardware Knowledge: Understanding of desktop and laptop hardware components, Servers, troubleshooting, and maintenance.
· Software Installation and Configuration: Experience in installing, configuring, and maintaining software applications on desktops.
· Operating Systems: Proficiency in various operating systems, such as Ubuntu, Windows, and possibly mac OS.
· Remote Desktop Support: Familiarity with remote desktop support tools and techniques
· System Inventory: maintaining system assets Inventory
· Peripheral Devices: Experience with configuring and troubleshooting peripheral devices such as printers, scanners, and external drives.
· Virtualization: Knowledge of virtualization technologies like VMware, Hyper-V
· Email Services: Familiarity with Email platforms like Google G Suites and Microsoft 365
· Networking: Basic networking knowledge for troubleshooting connectivity issues and configuring network settings on desktops. Understanding of networking principles, protocols, and troubleshooting.
· Firewall:
knowledge of FortiGate firewall and access point (AP)
· Managing Seqrite Antivirus Console and client machine
· Troubleshooting Skills: Ability to diagnose and resolve hardware and software issues on desktop systems.
· Server Administration: Experience in managing servers, configuring services,
· Synology NAS Storage Server:
· Ensure data on the NAS is regularly backed up.
· Set up access controls and permissions for data security.
· Monitor storage capacity and plan for expansion if needed.
Candidate Requirement:
· BSC IT OR Graduate with Diploma in Hardware, Software and Networking
· Prior Experience of minimum 5 years as IT Administrator / Desktop Administrator / System Administrator is a must
· Knowledge of NAS Server Management is a must
· Must have exposure to manage multiple operating systems as well as email services on various platforms.
· Must be detail oriented, techno savvy, updated with market intelligence on latest development
· Should have knowledge of internet service provider and IT related administrative operations and arrangements as and when required.