Description

Responsibilities: Manage and maintain content within the Content Management System (CMS) , including creation, editing, publishing, and updates to ensure accuracy and consistency. Develop and refine content workflows and publishing schedules, supporting efficiency and timely delivery. Monitor content performance using analytics tools, recommending improvements to enhance engagement and user experience. Troubleshoot and resolve CMS-related issues, coordinating with IT or vendors when needed. Provide training and support to staff and content contributors on CMS processes and best practices. Collaborate with cross-functional teams (marketing, product, UX, IT) to align CMS-driven content initiatives with organizational goals. Stay updated on CMS technologies, trends, and best practices, applying insights to improve system usage and content quality.

Qualifications

Bachelors - Communication, Bachelors - Design, Bachelors - Graphic Design, Bachelors - Human Computer Interaction (HCI), Bachelors - Visual Communication

Certifications

Required Skills

Content Management, Content Management Systems (CMS), Content Strategy, Customer Experience (CX), Digital Content Creation, HTML5, Responsive Layout, User Experience (UX), Web Application Design, Word Press

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Content Management

Remote Type -

Office

Work Shift -

Variable (India)

Why join Genpact?




• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Chance Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Specialist - Content Management 4B (India)
🏢 1401 Genpact India
📍 India