Responsibilities:

- Join customer calls with your mentor — first to observe and recap, later to run parts of the agenda yourself
- Support 2–3 named accounts alongside your Senior AM: check-ins, adoption nudges, escalation follow-through
- Build account health reporting on usage, campaign performance and adoption, and flag what looks off
- Prepare QBR material — pull the data, draft the narrative, present a section with your mentor in the room
- Draft customer emails and recommendations for review before they go out
- Keep tickets, feature requests and CRM records current across the portfolio
How you'll be supported
Every account you touch has a Senior AM on it. Nothing reaches a customer unreviewed in the early weeks. Weekly 1:1s, structured platform onboarding,



and a mid-term review where we tell you plainly where you stand on conversion.
Skills & Requirements:
- Comfortable talking to senior stakeholders you've just met
- Solid with spreadsheets; writes clearly and briefly
- Organised enough to juggle several accounts with light supervision
- Fluent English
- Willing to work hours that overlap with META customers
Qualifications:
- Final-year student or recent graduate — business, marketing, analytics or engineering
Nice to have: Prior customer-facing work, CRM or marketing automation exposure.
What you get: Real enterprise customers from week one, a named mentor, and a robust shot at a full-time Account Manager role.

📌 Customer Success Intern — META (India)
🏢 Moengage
📍 India