Responsibilities:

1. Vision & Strategy (Beyond )
- Architect the AI Transformation: Spearhead the architectural design for MoEngage’s AI-native capabilities. This includes building scalable inference pipelines, training infrastructure, vector database management, and LLM orchestration layers.
- Future-Proofing Infrastructure: Define the "North Star" architecture that supports x growth in data volume and complexity. Identify strategic inefficiencies and drive the adoption of paradigm-shifting technologies (e.g. Zero Copy, Real-time Stream Processing).
- Strategic Fin Ops & Unit Economics: Take ultimate accountability for the cost-efficiency of our cloud footprint. Design systems where cost scales sub-linearly with growth, specifically managing the high-cost implications of GPU compute and AI workloads.
2. Technical Leadership & Execution
- Deep-Dive Problem Solving: Demonstrate the ability to go vertically deep into the network/database level to solve "hard" problems regarding latency, throughput, and consistency in distributed systems.
- Cross-Functional Orchestration: Translate vague business goals into concrete technical roadmaps. Subdivide multi-year strategic initiatives into actionable monthly/quarterly execution plans across multiple engineering verticals.
3. Mentorship & Culture
- Cultivate Engineering Excellence: Raise the bar on sustainable engineering by institutionalizing best practices in observability, chaos engineering, and automated resiliency.
- Executive Advisory: Act as a trusted technical advisor to the business, helping them crack complex integrations, understand customer challenges and help architect solutions
- Mentor the Mentors: Coach Tech Leads, Staff and Architects,



helping them navigate complex technical trade-offs and developing the next generation of architectural leaders at MoEngage.
What You'll Need: Experience & Education
- 15+ years of software engineering experience, with at least 2+ years in a Principal/Chief Architect role or equivalent.
- BS, MS, or PhD in Computer Science or related field.
Technical Mastery
- Hyper-Scale Distributed Systems: Proven track record of designing systems that handle millions of transactions per second (TPS) and petabyte-scale data ingestion.
- Cloud Native Expert: Deep mastery of AWS/GCP/Azure ecosystems, including container orchestration (K8s), service mesh, and multi-region active-active architectures.
- Database Architectures: Expert-level knowledge of various data stores (NoSQL, NewSQL, Columnar, Time-series) and the ability to choose the right tool for high-throughput/low-latency scenarios.
Leadership & Soft Skills
- Visionary Communication: Ability to write Vision docs
- Product Thinking: You don't just build tech; you understand the "Why." You can articulate how architectural decisions impact the customer experience, reliability and the P&L.;
- Resilience & Maturity: A history of navigating high-pressure situations, resolving technical disagreements with grace, and fostering a collaborative, psychological-safe environment.
Bonus Points




- Industry Recognition: You are a recognized figure in the tech community (published author, frequent conference speaker, or open-source contributor).
- AI/ML Infrastructure: Hands-on experience architecting platforms for Generative AI/LLMs. Familiarity with MLOps pipelines, Model Serving and Vector search technologies
- Legacy Modernisation: Proven success in strangulating monolithic architectures into microservices/serverless patterns without downtime.
Why is this role different?
At MoEngage, you won't be maintaining the status quo. You are being hired to break existing limits.

At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.

Employment at MoEngage is based solely on skilled competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.

It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.

📌 Principal Architect (India)
🏢 Moengage
📍 India