Wipro Limited is hiring for the role of Service Desk Analyst L2:
Responsibilities of the Candidate:
- Be responsible for primary user support and customer service
- Regular MIS & resolution log management on queries raised
- Follow-up and update customer status and information
- Pass on any feedback, suggestions, escalations by customers to the appropriate internal team
- Identify and suggest improvements on processes, procedures etc.
Requirements:
- TIS Service Desk
- 1-3 Years
📌 SERVICE DESK ANALYST (Pune)
🏢 Recognized
📍 Pune
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