SME - CyberArk PAM, DellOne TPAM

Pune, MaharashtraBengaluru, Karnataka

Job Summary

Years of Experience

- 8+ years of experience in in planning, designing, developing, and deploying IAM solutions, including enhancements to existing systems.
- Expertise in understanding customer requirements, coordinating with stakeholders, and suggesting innovative solutions will be critical to ensuring robust identity and access management processes.

General Description

- Act as a liaison between business stakeholders, PAM/IAM teams, and technical teams to gather, analyze, document, and validate business and security requirements.
- Support the delivery of PAM/IAM initiatives by conducting requirement analysis, impact assessments, process mapping, and coordination across multiple stakeholders.
- Collaborate with client teams to facilitate workshops, data analysis, user acceptance testing (UAT), reporting, and implementation activities while ensuring alignment with business and security objectives.
- Prepare functional specifications, business process documentation, dashboards, and performance reports to support successful PAM/IAM program delivery and continuous improvement.

Key Responsibilities

Years of Experience

- 8+ years of experience in in planning, designing, developing, and deploying IAM solutions, including enhancements to existing systems.
- Expertise in understanding customer requirements, coordinating with stakeholders, and suggesting innovative solutions will be critical to ensuring robust identity and access management processes.

General Description

- Act as a liaison between business stakeholders, PAM/IAM teams, and technical teams to gather, analyze, document, and validate business and security requirements.




- Support the delivery of PAM/IAM initiatives by conducting requirement analysis, impact assessments, process mapping, and coordination across multiple stakeholders.
- Collaborate with client teams to facilitate workshops, data analysis, user acceptance testing (UAT), reporting, and implementation activities while ensuring alignment with business and security objectives.
- Prepare functional specifications, business process documentation, dashboards, and performance reports to support successful PAM/IAM program delivery and continuous improvement.

Skill Requirements

Technical Requirements

- Good understanding of Identity and Access Management (IAM) and Privileged Access Management (PAM) concepts, processes, governance models, and industry best practices.
- Experience in gathering, analyzing, documenting, and validating business, functional, and non-functional requirements for IAM/PAM initiatives.
- Ability to create and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, process flows, use cases, and gap analysis reports.
- Knowledge of IAM/PAM lifecycle processes including access requests, provisioning, de-provisioning, role management, privileged account management, certification, and access governance.
- Understanding of regulatory and compliance requirements related to IAM/PAM, including GDPR, SOX, HIPAA, ISO 27001, NIST,



and similar security frameworks.
- Experience working with SDLC, Agile, Scrum, Waterfall, and project delivery methodologies.
- Ability to perform stakeholder analysis, impact assessment, requirement traceability, and change management activities.
- Experience in preparing workflow diagrams, process maps, functional specifications, data models, and reporting dashboards.
- Ability to analyze business requirements from an information security and risk management perspective and translate them into actionable functional requirements.
- Experience supporting UAT planning, test case reviews, defect tracking, requirement validation, and implementation support activities.
- Strong analytical and reporting skills with the ability to create metrics, KPI dashboards, and business insights to support PAM/IAM decision-making.

Soft Skills

- Robust analytical, problem-solving, and critical-thinking abilities with attention to detail.
- Excellent verbal and written communication skills with the ability to effectively engage business stakeholders, security teams, and technical teams.
- Strong stakeholder management, facilitation, and coordination skills with the ability to manage multiple priorities and deadlines.
- Adaptable, proactive, and customer-focused mindset with a commitment to continuous improvement and quality deliverables.

Certifications (Preferred)

- Project Management Professional (PMP)
- Agile/Scrum certifications such as Certified ScrumMaster (CSM) or Agile Certified Practitioner (PMI-ACP)
- Certified Information Systems Security Professional (CISSP)

Educational Qualifications

- University degree in IT or/and IT Security

Other Requirements

📌 SME - CyberArk PAM, DellOne TPAM (Pune)
🏢 HCLTech
📍 Pune