Customer Relation Executive

Company: Able Aura Sports Academy
Location: Chennai
Job Type: Full-time
Experience: 0-1

We are looking for a Customer Relation Executive to handle parent/customer communication and support the smooth functioning of our sports academy.

Responsibilities

- Handle customer and parent enquiries through calls and WhatsApp.
- Follow up with leads and support the admission process.
- Maintain good relationships with existing customers.
- Coordinate with Sports Coaches and Operations teams.
- Handle customer queries and resolve concerns promptly.
- Follow up for renewals, payments, and continued sessions.
- Maintain customer records and follow-up trackers.
- Collect customer feedback and ensure a positive customer experience.

Skills Required





- Positive communication and interpersonal skills.
- Robust follow-up and coordination skills.
- Customer handling and relationship management.
- Basic knowledge of Excel / Google Sheets.
- Good English communication.
- Tamil/Kannada communication will be an advantage.

Qualification

- Any Bachelor's degree.
- Experience in customer relations, customer support, sales, admissions, or sports/education sector is preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Service Executive (Chennai)
🏢 Able Aura
📍 Chennai