Associate III – BPM | Product Configuration Analyst

Job Summary

The Product Configuration Analyst will be responsible for configuring and maintaining healthcare products, groups, benefit plans, and related system components within TriZetto Facets. The role involves implementing group setups, renewals, plan changes, and maintenance requests while ensuring accuracy, quality, SLA adherence, and timely delivery.

Key Responsibilities

Product & Group Configuration

- Configure healthcare products, groups, accounts, sub-accounts, and benefit structures in TriZetto Facets.
- Handle new group setups, renewals, amendments, terminations, and maintenance requests.
- Configure benefit plans, accumulators, eligibility rules, and plan attributes.
- Support current product implementations and benefit changes.

Requirements Analysis

- Review PDRs, benefit documents, contracts, implementation guides, and business requirements.
- Translate approved business requirements into Facets configuration.
- Identify and escalate requirement gaps, conflicts, and dependencies.

Testing & Validation

- Perform unit testing of completed configurations.
- Validate configurations against business requirements.
- Support QA testing and defect resolution.
- Assist with production support and configuration-related issues.





Operational Support & Documentation

- Manage assigned configuration queues and meet SLA/TAT requirements.
- Support implementation and deployment activities.
- Maintain configuration documentation, implementation logs, and supporting evidence.
- Follow configuration standards and contribute to knowledge repositories.

Mandatory Skills

- TriZetto Facets
- Healthcare Product & Group Configuration
- Benefits Administration
- Healthcare Payer Operations
- Benefit Plan Design
- Group Implementation
- Claims Management
- Enrollment & Membership
- Provider Networks
- Requirement Analysis & Documentation
- Configuration Testing & Validation
- SLA/TAT Management

Domain Knowledge

Experience with healthcare insurance products such as:

- Commercial
- ACA
- Medicare
- Medicaid

Experience

- 2–5 years of healthcare payer configuration experience.
- Hands-on experience with TriZetto Facets product, benefit, or group configuration.
- Experience supporting product/group implementations.
- Knowledge of healthcare insurance products and benefit structures.

Education

Bachelor's degree or equivalent relevant experience.

Pay: ₹60,000.00 - ₹100,000.00 per month

Work Location: In person

📌 Associate III – BPM | Product Configuration Analyst (Thiruvananthapuram)
🏢 Knowledge Artisans Private
📍 Thiruvananthapuram