Experience: 1–2 years in hotel front office operations
We are hiring a courteous and organised Front Office Executive to manage guest reception, reservations and daily front desk activities.
Key Responsibilities:
- Welcome guests and manage check-in and check-out procedures.
- Handle room reservations, enquiries and booking updates.
- Maintain accurate guest records and verify required identification.
- Coordinate room readiness and guest requests with housekeeping and other departments.
- Prepare guest bills, process payments and maintain transaction records.
- Address guest concerns professionally and escalate issues when required.
- Handle calls and emails, and provide information about hotel services.
- Maintain shift handover records and a tidy reception area.
Qualifications & Requirements:
- Graduate in any discipline; hospitality qualification preferred.
- 1–2 years of experience in a hotel front office or reception role.
- Positive communication skills in Hindi and English.
- Working knowledge of hotel booking/property management software and MS Office.
- Strong guest-handling, coordination and problem-solving skills.
- Willingness to work rotational shifts, weekends and holidays.
How to Apply:
Apply through Indeed with your updated CV, mentioning your hotel experience and availability to join.
Pay: ₹15,000.00 - ₹17,000.00 per month
Education:
- Diploma (Required)
Experience:
- Front Office Executive: 1 year (Required)
Work Location: In person
📌 Front Office Executive – Hotel (Haldwani)
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📍 Haldwani
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