Key Responsibilities

- Manage customer relationships from booking to possession and post-sales service.
- Act as the primary point of contact for customers regarding project and transaction-related queries.
- Handle customer documentation, agreements, payment schedules and related records.
- Coordinate with customers for payment follow-ups, outstanding dues and documentation requirements.
- Coordinate with the Sales, Accounts, Legal, Projects and Registration teams to resolve customer requirements.
- Support customers during agreement execution, registration, possession and handover.
- Maintain accurate customer information and transaction records in the CRM system.
- Provide regular updates to customers regarding project progress, possession timelines and other relevant developments.




- Handle customer complaints and coordinate internally for timely resolution.
- Track and follow up on registration, NOC, demand letters, payment receipts, possession documentation and other customer-related activities.
- Prepare regular CRM reports covering customer interactions, pending cases, collections, registrations and possession status.
- Maintain proper records of customer communication and ensure timely closure of open requests.
- Support customer engagement initiatives and maintain a high level of customer satisfaction.

Pay: ₹35,000.00 - ₹60,000.00 per month

Benefits:

- Adaptable schedule
- Food provided
- Paid sick time
- Paid time off

Work Location: In person

📌 CRM Executive (Real Estate) (Sarjapura)
🏢 MODERN SPAACES
📍 Sarjapura