09 Oct
|
Rashmi Engicon
|
Ahmedabad
09 Oct
Rashmi Engicon
Ahmedabad
1. Customer Payment CollectionFollow up with customers for outstanding booking/installment payments and ensure collections within agreed timelines.25%2. Daily Calling & Follow-upMake regular outbound calls to customers regarding due dates, pending payments, instalments and payment commitments.15%3. Collection Target AchievementAchieve monthly collection targets assigned by management and maintain a healthy collection ratio.20%4. Lead & Customer Conversion SupportFollow up with sales leads, interested customers and prospects to support site visits, bookings and sales closures.10%5. Payment Commitment TrackingMaintain records of customer promises-to-pay, follow-up dates and actual payment status.10%6. CRM / ERP UpdatingUpdate customer calls, payment status, follow-ups,
commitments and remarks accurately in CRM/ERP.5%7. Customer Relationship ManagementMaintain skilled communication with customers, resolve basic payment-related queries and coordinate with Sales/Accounts/CRM teams.5%8. Escalation & CoordinationEscalate delayed/high-value/critical accounts to the reporting manager and coordinate with Accounts and Sales teams.5%9. Reporting & MISSubmit daily/weekly collection reports, pending-payment reports and follow-up status to management.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Tele Collection Executive - Real estate (Ahmedabad)
🏢 Rashmi Engicon
📍 Ahmedabad