We are looking for a responsible, professional, and customer-oriented Front Desk Receptionist cum Manager to manage the day-to-day operations of our guest house. Key Responsibilities: • Manage guest check-in and check-out processes professionally and efficiently. • Welcome guests, handle enquiries, and assist guests with their requirements. • Manage room/bed allocation, bookings, cancellations, extensions, and guest records. • Coordinate and supervise housekeeping activities to ensure rooms, dormitories, bathrooms, and common areas are clean and well maintained. • Inspect rooms and facilities regularly and ensure proper cleanliness standards. • Manage and supervise staff, assign daily duties, monitor attendance, and ensure staff perform their responsibilities properly. • Coordinate with housekeeping staff to ensure rooms are ready for incoming guests. • Handle guest complaints and resolve day-to-day issues professionally. • Maintain records of bookings, payments, check-ins, check-outs, and daily operations. • Handle cash and basic billing/payment-related activities when required. • Monitor inventory and ensure essential guest-house supplies are available. • Report maintenance issues and operational problems to management.



• Ensure guest house rules and policies are followed. • Monitor the overall cleanliness, security, and smooth functioning of the property. • Provide excellent customer service and maintain a skilled environment for guests. • Assist the management/owner with daily administrative and operational tasks. Requirements: • Previous experience in a hotel, guest house, hostel, or hospitality industry is preferred. • Good communication and interpersonal skills. • Ability to communicate in English, Hindi, and Odia is preferred. • Good customer-handling and problem-solving skills. • Basic computer knowledge and ability to use WhatsApp, booking platforms, and basic office applications. • Ability to manage and supervise staff. • Responsible, punctual, professional, and well-presented. • Ability to work independently and handle multiple responsibilities. Candidates with previous experience as a Front Desk Executive, Receptionist, Hotel Manager, Guest House Manager, Hostel Manager, or Front Desk Manager will be preferred.

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

- Flexible schedule
- Food provided

Work Location: In person

📌 Front desk receptionist (Sambalpur)
🏢 Janki guest house
📍 Sambalpur