Position: Front Desk Officer
Industry: Aviation Training / Education
Location: Hyderabad
Salary: ₹15,000 – ₹30,000 per month
Employment Type: Full-Time

About the Role

We are looking for a smart, presentable, and well-organized Front Desk Officer to be the first point of contact for students, parents, visitors, and prospective candidates at our Aviation Academy.

The ideal candidate should have excellent communication skills, a professional personality, and the ability to manage front-office activities efficiently while creating a positive experience for students and visitors.

Key Responsibilities

- Welcome and professionally attend to students, parents, visitors, and prospective candidates.
- Manage the reception/front desk and maintain a professional environment.
- Provide basic information about academy courses, batches, fees, schedules, and admission procedures.
- Register and maintain details of walk-in students and visitors.
- Coordinate and route student enquiries to the appropriate Counsellor or concerned department.
- Manage appointments and schedule meetings with Counsellors, Management, and other departments.
- Maintain daily records of walk-ins, enquiries, appointments, and follow-ups.
- Coordinate with the Counselling and Admissions team to ensure smooth handling of leads and walk-ins.
- Assist with student registration, documentation, and admission-related formalities.
- Follow up with prospective students regarding appointments, admission requirements.
- Maintain accurate records in the CRM or academy system.
- Handle basic administrative and front-office documentation.
- Ensure reception areas, brochures, displays, and promotional materials are properly maintained.




- Support the academy during seminars, events, workshops, orientation programs, and promotional activities.
- Maintain confidentiality of student and academy information.
- Handle student/parent concerns professionally and escalate issues to the appropriate authority when required.
- Ensure all front-office activities are carried out according to academy SOPs and management guidelines.

Required Skills

- Excellent verbal and written communication skills.
- Good English communication; knowledge of Telugu/Hindi will be an advantage.
- Pleasant personality with skilled grooming and presentation.
- Good interpersonal and customer-handling skills.
- Basic computer knowledge and proficiency in MS Office/Google Workspace.
- Ability to work with CRM systems and maintain accurate records.
- Good organizational and multitasking abilities.
- Positive attitude and willingness to learn.
- Ability to handle students, parents, and visitors professionally.
- Strong coordination and follow-up skills.

Eligibility

- Education: Any Graduate / Diploma.
- Experience: 0–3 years in Front Office, Reception.
- Freshers with excellent communication and a professional personality may also apply.

Salary & Benefits

₹15,000 – ₹30,000 per month, based on experience, communication skills, personality, and overall suitability.

Preferred Candidate Profile

We are looking for someone who is:

- Well-groomed and confident.
- Friendly and approachable.
- Comfortable interacting with students and parents.
- Responsible and disciplined.
- Proactive in handling enquiries and follow-ups.
- Able to work in a fast-paced educational environment.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Front Desk Receptionist (Sanjeeva Reddy Nagar)
🏢 STAR FLYERS AVIATION ACADEMY
📍 Sanjeeva Reddy Nagar