09 Oct
|
Certifyied
|
Kochi
We are looking for a Client Coordinator to manage client communication, coordinate with internal teams, and ensure smooth handling of client requirements and projects.
Key Responsibilities
- Communicate with clients through calls, WhatsApp, email, and meetings.
- Understand client requirements and coordinate with the concerned team.
- Follow up with clients regarding project updates, approvals, payments, and pending requirements.
- Coordinate with the Digital Marketing, SMM, SEO, Design, and Web Development teams.
- Maintain client details, requirements, follow-ups, and project status.
- Schedule and coordinate client meetings.
- Ensure timely completion of client requirements and deliverables.
- Handle basic client queries and escalate issues when required.
- Maintain good relationships with existing clients.
- Prepare regular client follow-up and status reports.
Requirements
- 0–1 year of experience in client coordination, customer support, or a related role.
- Freshers can also apply.
- Valuable verbal and written communication skills.
- Candidates with a Digital Marketing or Social Media Marketing (SMM) background will be an added advantage.
- Good follow-up, coordination, and interpersonal skills.
- Basic knowledge of MS Excel, Google Sheets, WhatsApp, and email.
- Ability to manage multiple clients and tasks efficiently.
What We Offer
- Friendly and supportive work environment
- Learning and growth opportunities
- Exposure to Digital Marketing and SMM projects
- Team-oriented workplace
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Client Coordinator (Kochi)
🏢 Certifyied
📍 Kochi