JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves: As a Transformation Portfolio Services Director within JLL's BE&T; (Business Excellence & Transformation) Group, you'll drive best-in-class operational efficiencies across all JLL Services. Based in Bangalore, you'll play a senior role within the AOE program, owning portfolio-level business case management and transformation delivery.

In this critical role, you will:
Plan, monitor, and manage business cases across the AOE transformation portfolio
Lead and support project activities, plans, and schedules tied to deliverables and milestones
Own investment management processes and portfolio financials with precision
Drive the delivery of tangible benefits from transformational programs, end to end
Navigate complex, cross-functional stakeholder landscapes in a fast-paced environment
Apply meticulous attention to detail across reporting, tracking, and documentation
Work independently, instruct project teams, and act as a resource for less experienced colleagues
Your expertise in project management, financial acumen, and change delivery will be instrumental in maintaining the pace and discipline of JLL's transformation agenda. This position offers an opportunity to leverage advanced analytical capabilities and commercial judgment in a dynamic, global setting.

Key Responsibilities: Business Case & Investment Management: Build, manage, and maintain the investment management process for assigned AOE business cases, ensuring rigorous financial tracking and governance.
Project & Program Delivery: Lead or support project activities, plans, and schedules associated with deliverables and milestones, including identification of people resource requirements, training, and skills development needs.
Financial Reporting: Own reporting of business case financials and metrics; master internal Excel-based tools to adhere to standard tracking and reporting requirements.
Benefit Realization: Support the delivery of benefits from transformational programs or projects, taking ownership from start to finish.
Process Improvement: Utilize project management disciplines and, where necessary, provide input to improve processes and documentation within project management systems.
Problem Solving: Analyze possible solutions using standard procedures and best practices,



applying knowledge of business objectives to improve project outcomes; solve complex problems by taking a fresh perspective on existing solutions.
Transformation Opportunity Identification: Work with relevant business areas to identify additional areas of transformation opportunity within the same project or business area.
Risk & Change Management: Identify potential risks of resistance and benefit realization, evaluate and ensure readiness for change, and develop plans to address identified risks.
Capability Building: Support the build-out of project management and change management capabilities across JLL to enable more streamlined and effective practices organization-wide.
Communication & Knowledge Management: Support and manage necessary communication activities related to projects and change; support knowledge management efforts with clients and within the team.

Key Skills: Demonstrable, highly commercial mindset with strong financial acumen
Excellent listening and communication skills
Logical, structured approach to problem-solving
Ability to lead multiple teams/workstreams simultaneously
Expert understanding of MS suite of solutions and AI tools
Advanced proficiency in at least one project planning tool (e.g., Smart Sheets, Monday.com, MS Project)
Ability to simplify complex investment/spend management scenarios for executive-level audiences
Strong attention to detail and remarkable follow-through
Self-motivated, with the ability to manage simultaneous projects on tight timelines
Insatiable appetite for lifelong learning and professional development
We seek a candidate who blends project and change management expertise with strong financial and commercial acumen, capable of navigating complex transformation programs while working effectively across global teams.

Required Qualifications: Bachelor's degree in Business Administration, Finance, Accounting, or a related field
15+ years of experience in project management
Advanced English communication skills
Proven experience in complex global project or change management roles, with direct experience from concept to delivery
Excellent analytical skills
Expert understanding of Excel and advanced understanding of at least one project planning tool
Experience gathering timely and accurate financial data
Experience delivering a business case and/or end-to-end financial project delivery
Ability to work closely with stakeholders and internal clients to understand requirements, provide project updates, and ensure satisfaction
Demonstrated ability to see the big picture and make connections across topics, ideas,



and teams

Preferred Qualifications: Commercially and financially astute, comfortable with company P&L; and, ideally, balance sheet concepts
Understanding of or exposure to global real estate markets
Experience in business case management across the full lifecycle, from creation through delivery and achievement of targets
PMP certification or similar
Experience writing business cases
Experience in process analysis

Why Join Us?Be a part of a forward-thinking transformation team dedicated to driving operational excellence across JLL's global business. This role offers the opportunity to grow your portfolio management expertise, influence enterprise-wide change, and make a tangible impact on how JLL delivers services worldwide.
What we offer: Join JLL and unlock your full potential in our agile, inclusive workplace. We foster an entrepreneurial spirit that empowers you to become the best version of yourself. Your ambitions will thrive with our comprehensive rewards program, competitive compensation, and attractive benefits package. At JLL, we are committed to creating a diverse and inclusive workplace where every individual can thrive. Join us in our mission to shape the future of real estate for a better world.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading skilled services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Director, Transformation Program Management (Bengaluru)
🏢 JLL
📍 Bengaluru