We are looking for an energetic, target-driven Relationship Manager who can generate business, manage leads, build solid customer relationships, and convert opportunities into successful closures across our Interior/Architectural and Real Estate divisions.

Key Responsibilities

Sales & Target Achievement

* Achieve assigned monthly and quarterly sales targets.

* Generate and convert business through calling, telemarketing, follow-ups, references, networking, database leads and other suitable sales channels.

* Handle both Interior/Architectural projects and Real Estate sales.

* Take ownership of leads from initial contact through follow-up, meeting, negotiation and final closure.

* Consistently follow up with prospective customers until a clear outcome is achieved.

Lead Management & CRM

* Maintain and update all assigned leads in the CRM on a daily basis.

* Record call status, follow-up dates, meetings, client requirements and sales progress accurately.

* Ensure no lead is left unattended or wasted.

* Maintain a systematic sales pipeline and provide regular performance updates.

Customer Coordination

* Understand customer requirements, budget, preferences and timelines.

* Coordinate customer meetings with the design/technical team whenever required.

* Explain the company’s services, process, value proposition and commercial offers professionally.

* Maintain regular communication with customers before and after closure.

* Build long-term relationships to generate repeat business and referrals.

Sales Closure & Coordination

* Arrange client meetings, presentations and site visits.

* Follow up on proposals/BOQs and handle basic commercial discussions.





* Address customer objections regarding pricing, services and competition.

* Coordinate internally with the Design, Execution, Accounts and Management teams for smooth customer handling.

* Support collection and payment follow-ups wherever required.

Key Performance Indicators (KPI)

Performance will primarily be evaluated on:

* Monthly Target vs Achievement

* Number of Leads Contacted

* Lead-to-Meeting Conversion

* Meeting-to-Closure Conversion

* Total Sales/Booking Value

* Follow-up Discipline

* CRM Update Accuracy

* Customer Response & Relationship Quality

* Referral/Repeat Business Generated

Candidate Requirements

* Strong communication and convincing skills.

* Excellent follow-up and negotiation ability.

* Must be sales-oriented and target-driven.

* Comfortable with extensive calling and customer interaction.

* Basic knowledge of CRM/software and reporting.

* Ability to understand customer requirements and convert enquiries into business.

* Experience in Interior Design, Architecture, Real Estate, Home Improvement, Construction or related sales will be preferred.

Preferred Profile

Experience: 1–5+ years in Sales / Relationship Management / Business Development / Tele-sales

Qualification: Graduate preferred

Language: Good communication in Bengali, Hindi and English preferred.

Ideal Candidate

We need someone who does not simply make calls, but takes ownership of every assigned lead and actively works toward conversion and revenue generation.

The candidate should be confident, persistent, presentable, customer-focused and capable of independently driving sales from first contact to final closure.

Pay: ₹15,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Relationship Manager (Kolkata)
🏢 Square One
📍 Kolkata