Job description:

Company: CAROSS – Ecotions Ventures Pvt. Ltd.
Position: Studio Manager
Location: Faridabad, Haryana
Experience: 1–2 Years
Salary: ₹30,000/month in-hand + Incentives

About CAROSS
CAROSS is a premium car care and detailing company offering services such as car detailing, Paint Protection Film (PPF), ceramic coating, car wrapping, and other car protection and customization solutions.
We are looking for a Studio Manager to manage the day-to-day operations of our Faridabad detailing studio and ensure smooth customer experience, team coordination, sales, and overall studio performance.

Key Responsibilities

- Manage the day-to-day operations of the detailing studio.
- Handle customers, understand their requirements, and explain suitable CAROSS services.
- Drive sales and revenue for the studio and achieve monthly targets.
- Generate leads through walk-ins, calls, follow-ups, referrals, and other sources.
- Follow up with existing and potential customers to convert enquiries into bookings.
- Coordinate with the detailing/service team to ensure timely and quality delivery of services.
- Manage the studio team and allocate daily work/responsibilities.
- Ensure proper customer communication before, during, and after the service.
- Maintain records of bookings, sales, customer details, payments, and daily performance.
- Handle customer queries and resolve basic complaints professionally.
- Ensure the studio maintains proper cleanliness, discipline, presentation, and service standards.
- Monitor inventory, equipment, and basic studio requirements and coordinate for timely replenishment.
- Prepare daily/weekly reports on sales, leads, bookings, conversions,



and studio performance.
- Work closely with the management team to improve sales and customer experience.

Required Skills

- 1–2 years of experience in Studio/Store/Branch/Showroom Management, Sales, Operations, or Customer Relationship Management.
- Valuable communication and customer-handling skills.
- Strong sales and negotiation skills.
- Ability to manage a team and daily operations.
- Target-oriented and comfortable working with sales incentives.
- Good follow-up and lead-conversion skills.
- Basic knowledge of Excel/Google Sheets and reporting.
- Problem-solving and decision-making ability.
- Ability to work in a fast-paced, customer-facing environment.

Preferred Background
Candidates from automobile, car detailing, automotive sales, showroom, retail, premium services, hospitality, or similar customer-facing businesses will be preferred.

What We Offer

- Opportunity to work with a growing premium automotive brand.
- Performance-based incentives.
- Opportunity to take ownership of studio operations.
- Learning and growth opportunities.
- Exposure to sales, customer management, and business operations.

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s):

- Are you comfortable with the Faridabad, Haryana location?
- How many years of experience do you have in Studio, Store, Showroom, Branch Management, Sales, or Operations?
- Do you have experience handling customers and converting enquiries/leads into sales or bookings?
- Are you comfortable working with sales targets and performance-based incentives?
- Do you have experience managing or coordinating a team and handling day-to-day operations?

Work Location: In person

📌 Studio Manager (Faridabad)
🏢 CAROSS
📍 Faridabad