Job description

About the Company

Primebook is an innovative tech brand by Floydwiz Technologies Pvt. Ltd., founded by IIT Delhi alumni Aman Verma and Chitranshu Mahant. We design Android-based laptops tailored for young learners in India, making digital education more affordable and accessible.

Key Responsibilities

- Respond to customer inquiries across voice and chat channels in a timely and qualified

manner.

- Demonstrate patience, empathy, and a strong customer-centric approach.
- Collaborate with cross-functional teams to enhance customer experience.
- Provide accurate information and resolve customer issues efficiently.
- Flexibility to work on weekends as per business requirements.

Qualifications

- Graduation in any stream(Full/Part-time)
- 1-2 years of experience in customer support through chat and call, preferably in the tech

industry.

- Strong communication skills, both written and verbal.




- Tech-savvy and comfortable working with the Android ecosystem.
- Strong problem-solving skills and attention to detail.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Application Question(s):

- Are you comfortable working in an on site setting ( South Delhi)?
- How many years of experience do you have in customer support handling both calls and chats?
- Please mention your Notice Period (In Days)?
- Please mention your current CTC ?
- Please mention your Expected CTC ?
- Are you comfortable with the budget range of 20k to 25k?
- Have you worked with a tech product or in the tech industry before?
- Are you comfortable working on weekends if required by business needs?

Education:

- Bachelor's (Required)

Work Location: In person

📌 Customer Support Executive (CSE) (South Delhi)
🏢 Primebook India
📍 South Delhi