- Flight Operations Executive – Role Overview
- A Flight Operations Executive is responsible for managing and coordinating flight-related activities, including reservations, ticketing support, schedule monitoring, amendments, cancellations, customer assistance, and coordination with airlines and internal teams. The role involves ensuring that flight bookings and related requirements are handled accurately and within the required timelines.
- Key Responsibilities Handle domestic and international flight booking-related operations. Check flight availability, schedules, fares, and applicable booking conditions. Coordinate flight reservations and ticketing with airlines and suppliers. Assist in issuing, reissuing, cancelling, and modifying flight tickets. Handle flight schedule changes, delays, cancellations, and related customer communication. Coordinate with airlines, consolidators, and other travel partners for booking-related requirements. Check fare rules, baggage allowances, cancellation charges, and amendment conditions. Maintain accurate records of bookings, tickets, PNRs, invoices, and customer information. Monitor pending bookings and ensure timely ticket issuance and confirmation. Provide customers with accurate flight details, ticket information, baggage policies, and travel instructions. Handle customer queries related to flight bookings and provide appropriate assistance. Coordinate with the sales and operations teams for smooth execution of customer bookings. Follow up on pending payments, ticketing deadlines, confirmations, and booking requirements.



Ensure all booking and passenger details are entered accurately to avoid errors. Assist with group flight bookings and special travel requirements when required. Maintain proper documentation and operational records. Handle urgent flight-related issues and coordinate with the concerned airline or supplier for resolution. Provide post-booking support and assist customers until completion of their travel requirements. Follow company procedures and maintain professional communication with customers and travel partners.
- Skills Required The ideal Flight Operations Executive should possess: Good communication and coordination skills. Strong attention to detail and accuracy. Basic knowledge of domestic and international flight operations. Understanding of airline schedules, fares, baggage rules, and ticketing procedures. Ability to handle booking amendments, cancellations, and reissue-related tasks. Good computer knowledge and basic MS Office skills. Ability to work under pressure and manage urgent requirements. Robust follow-up and organizational skills. Problem-solving ability and a customer-focused approach. Professional attitude and teamwork. Ability to manage multiple bookings and operational tasks simultaneously.



Preferred Knowledge Experience or knowledge of: Flight reservation and ticketing systems. GDS platforms such as Amadeus, Galileo, or Sabre.

- Airline portals and B2B booking platforms. Domestic and international airline fare rules. Ticketing, reissue, refund, cancellation, and schedule-change procedures. Interview

- Details Position: Flight Operations Executive Department: Flight Operations Interview Timing: 12:00 PM – 5:30 PM Work Location Office No. 1709, 1710 & 1711 17th Floor, RG Trade Tower Netaji Subhash Place Delhi – 110034 Nearest Metro Station: Netaji Subhash Place
- HR Contact: Riya Singh Contact Number: 98217 00724
- Website: fabholidays.in
- Why Join FAB Holidays?
- Professional and supportive work environment. Practical exposure to flight operations and ticketing. Opportunity to work with domestic and international airlines. Continuous learning and skill development. Exposure to airline reservation and booking processes. Career growth opportunities within the travel industry. Opportunity to develop expertise in flight operations and ticketing. Work closely with experienced travel and operations professionals. We look forward to welcoming dedicated professionals who are interested in flight operations, ticketing, airline coordination, and customer service.
- Join FAB Holidays and become a part of a growing travel team committed to providing effective, accurate, and professional travel solutions.

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

- Flexible schedule

Work Location: In person

📌 Operations Executive (Delhi)
🏢 Fab Holidays
📍 Delhi